Through a partnership with Planetree.org, we interviewed speakers presenting at this year's Planetree International Conference on Person-Centered Care. Through a select set of questions we hope to introduce you to them and give you a glimpse of the ideas being cultivated and the people who are a part of it.
by Wena Lee Luansing @WenaBSN
See a need. Fill a need. This is the basic premise I took away from my mini-interviews with Emergency Care physicians Reb Close, MD and Casey Grover, MD. Sharing an experience that changed her career's trajectory, Close explained her least favorite but catalytic moment was, "having a 19 month old boy come in to my ER in cardiopulmonary arrest from a drug overdose. He died. He changed my life that day and he inspired me to do this work. Something good had to come from that awful day."
Grover emphasized, "We think about our patients. Suffering through addiction, homelessness, mental illness, domestic violence - no matter how bad I think things may be, I will meet people in the ER who have it worse than I will ever have. I usually get a hug or two from my family, take a deep breath, remember that I have it pretty darn good, and then when I'm at work, I focus on helping patients as much as possible." How inspiring that these two will be at this year's Planetree International Conference on Person-Centered Care I thought!
Close and Grover initially met and married during medical school and while Close started at the Community Hospital of Monterey Peninsula (CHOMP) in 2003, Grover later joined in 2013 to help support the Monterey County Prescribe Safe Initiative. Grover recalls, "She began organizing our county drug safety efforts in 2013, realizing that there was a huge problem in our county and wanting to make a positive change. I joined at our hospital in 2013, and we started working together on the project. We see so much suffering in the ER, and to be able to provide services, support, and help to our patients is what has inspired us to make changes in our county." As their website explains: Prescribe Safe is meant to guide, educate, and provide resources for our local physicians and patients in the safe use of prescription medications and promote safe and effective pain management in Monterey County.
Close also emphasizes impact. "Everyone is impacted in some way," and she added, "People I have never met are aware of the work we are doing and they are grateful that we don't judge, that we only want to help and that we are willing to do anything to make positive change for our community."
Grover shared one of his favorite experiences wherein, "I was working one night in the ER, and I took care of a patient with a migraine. I let the family know that I was going to use non-opioid medications and they were in agreement. The patient's daughter came out of the room and asked me if she could give me a hug." Why did she give him a hug? He explained, "She said thank you for not using those drugs on my mom [because] she's been addicted to painkillers for 10 years. She's finally off [of] them and I am getting to meet my real mom for the first time." This is just one of a hundred or more similar stories. What would you do in this scenario? Do you have a patient story that has impacted you?
When they are not out there being #careboss gurus, they love to spend time together as a family snowboarding, wakeboarding, practicing tae kwon do, hiking, practicing music, and learning new things.